Privacy Policy

Information We Collect

• Contact information such as name, email address, phone number, company name, and shipping details.
• Order information such as selected products, roast profile, grind size, quantity, billing details, and buyer notes.
• Website usage information such as device, browser, IP address, pages visited, and cookies.

How We Use Information

• To respond to inquiries, sample requests, wholesale discussions, and customer support messages.
• To process orders, coordinate payment, arrange shipping, and provide order updates.
• To improve website content, product presentation, security, and buyer experience.

Payments and Orders

Payment and checkout information may be processed through WooCommerce, payment providers, banks, or other service providers used to complete a transaction. Dayati Coffee does not intentionally publish private payment information.

Cookies and Analytics

Our website may use cookies or similar technologies to support cart functionality, account features, security, analytics, and website performance. You can manage cookies through your browser settings, but some website features may not work properly if cookies are disabled.

Information Sharing

We may share necessary information with trusted service providers such as shipping partners, payment processors, hosting providers, analytics tools, or professional advisors. We do not sell customer personal information as a standalone product.

Data Retention and Security

We keep information only as long as needed for order records, buyer communication, legal obligations, security, and business operations. We use reasonable safeguards, but no website or online transmission can be guaranteed to be completely secure.

Your Choices

You may contact us to request access, correction, or deletion of your personal information where applicable. Some records may need to be retained for legal, tax, security, or order-related reasons.

International Buyers

If you contact or order from outside Indonesia, your information may be processed in Indonesia or by service providers in other locations as needed for communication, payment, shipping, and support.